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Client Manager

London

Us

We’re a Global Brand Design Agency, we work with multinational CPG’s all over the world to create brand value that drives growth. Our clients include some of the biggest names in the business – Pepsi-Co, Mars Wrigley, Danone, to name a few. We also work with smaller challenger brands, creating and reinventing them for long term success. Headquartered in Fitzrovia, central London and incorporated in the US.

We are independent and values lead, which means ‘what’ we do is as important as ‘how’ we do it. Values are our cornerstone – our values and the values we help others articulate through our work as Brand Designers. We value good leadership, strong creativity, mutuality and integrity in all that we do – and working with people who appreciate the same.

You

You’ll be a Client Manager with 2-4 years’ experience working for a brand design agency. A master at juggling multiple priorities, bursting with energy, able to keep abreast of project deliverables and team demands on your time. With a finely tuned emotional intelligence, you’ll be a flexible team player, who can manage up as well as down, forging solid collaborative relationships with your clients and the agency team. You’ll have a proficient knowledge of day-to-day digital platforms and tools, and a keen interest in developing new skills that enhance your role.

Your skills
  • 2-4 years’ experience working for a brand design agency in client management
  • Excellent client servicing skills
  • Solid project manager and excellent grasp of creative concepts and briefs
  • Communicates in a way that embodies our values
  • A meticulous eye for detail
  • Superb people and communication skills
  • Curious and inquisitive with a strong desire to learn and grow
The Role

Based out of our Central London Studio reporting to our Business Director you will act as a key client contact and be in a pivotal central role within the team. Current projects include brand positioning, architecture, innovation, creation, renovation (identity & packaging re-design), sub-brand range extensions, activation (social content & in-store), guidelines/playbooks, internal branding & communication, plus animation & video.

  • Responsible for effective day-to-day project management and client engagement
  • Solution focused and positive in all client interactions
  • A proactive communicator who develops strong individual client relationships
  • Actively seeks and nurtures development opportunities
  • Has a good understanding of the clients brand and the competitor landscape
  • Supports and enables team resourcing with excellent time management
  • Able to write clear, engaging small/medium complexity proposals and budgets
  • Create and efficiently implement project plans
  • An active member of the team contributing to internal creative reviews, creative briefing, and budget management
  • A great communicator and support to the senior team and a fantastic mentor to juniors
  • Confident and clear presenter
  • Actively participate in, and positively contribute to, our agency culture
Our Benefits & Perks
  • 32 days holidays inclusive of public holidays
  • Company-wide salary and pension bonus scheme
  • Professional development training budget
  • Cycle to work scheme
  • Monthly cultural and social events
  • Tate membership
If this sounds interesting, please send your CV here